Strengthening Power Resilience for an Aged Care Facility in Western Sydney

Reliable and uninterrupted power is essential in every aged care environment – not just to maintain comfort, but to protect the health, wellbeing and safety of residents. NPS recently supported the replacement of an aging 10kVA UPS system at a Western Sydney aged care facility, ensuring the site’s critical systems remain operational and resilient during unexpected outages.

The Challenge

The facility’s existing UPS system had reached the end of its serviceable life, increasing the risk of downtime and reducing power reliability for essential equipment such as medical devices, communication systems and security infrastructure. Given the mission-critical nature of aged care, it was vital that the replacement be completed quickly and without disruption to residents or staff.

The NPS Solution

The NPS team proactively delivered a seamless and efficient swap-over of the 10kVA UPS system without delay, providing full continuity of power during installation. Our experienced technicians coordinated closely with the facility’s management team to minimise downtime and ensure all safety and compliance measures were met.

Through this swift, proactive upgrade to replace outdated power protection systems, we offered dedicated support and delivered confidence to the customer that their critical infrastructure was secured and protected without delay. The upgrade provided our satisfied customer with:

  • Improved reliability of critical infrastructure
  • Peace of mind for residents, staff and management
  • Reduced risk of downtime during unexpected power interruption

The Results

The project was completed efficiently and on schedule, with zero impact on the facility’s operations. The customer expressed appreciation for NPS’s professionalism, responsiveness and commitment to ensuring the transition was completed smoothly and proactively, as quickly as possible. With the new UPS system in place, the facility can now rely on uninterrupted power to protect vital systems and maintain compliance with aged care operational standards.

Partnering for Reliability

At NPS, we’re proud to support organisations that deliver vital community services across Australia and New Zealand. From aged care and healthcare, to education, manufacturing and commercial applications, our experienced team provides end-to-end power protection solutions that strengthen operational resilience and business continuity.

Is your existing UPS system fit for purpose?

Speak with our team today about proactive replacements and turnkey power protection solutions here.

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